The
reason the waiters followed Jerry was because of his attitude.
He was a natural motivator. If an employee was having a bad day,
Jerry was there telling the employee how to look on the positive
side of the situation.
Seeing
this style really made me curious, so one day I went up to Jerry
and asked him, "I don't get it! You can't be a positive person
all of the time. How do you do it?"
Jerry replied, "Each morning I wake up and say to myself,
'Jerry, you have two choices today. You can choose to be in a
good mood or you can choose to be in a bad mood.' I choose to
be in a good mood. Each time something bad happens, I can choose
to be a victim or I can choose to
learn from it. I choose to learn from it. Every time someone
comes to me complaining, I can choose to accept their complaining
or
I can point out the positive side of life. I choose the positive
side of life."
"Yeah, right, it's not that easy," I protested.
"Yes, it is," Jerry said. "Life is all about choices.
When you cut away all the junk, every situation is a choice. You
choose how you react to situations. You choose how people will
affect your mood. You choose to be in a good mood or bad mood.
The bottom line: It's your
choice how you live life."
I reflected on what Jerry said. Soon thereafter, I left the
restaurant industry to start my own business. We lost touch,
but I often
thought about him when I made a choice about life instead of
reacting to it.
Several years later, I heard that Jerry did something you are
never supposed to do in a restaurant business: he left the
back
door open one morning and was held up at gunpoint by three
armed robbers. While trying to open the safe, his hand, shaking
from
nervousness, slipped off the combination. The robbers panicked
and shot him. Luckily, Jerry was found relatively quickly and
rushed to the local trauma center.
After 18 hours of surgery and weeks of intensive care, Jerry
was released from the hospital with fragments of the bullets
still
in his body.
I saw Jerry about six months after the accident. When I asked
him how he was, he replied, "If I were any better, I'd be
twins. Wanna see my scars?"
I declined to see his wounds, but did ask him what had gone
through his mind as the robbery took place. "The first thing that
went through my mind was that I should have locked the back door,"
Jerry replied. "Then, as I lay on the floor, I remembered
that I had two choices: I could choose to live, or I could choose
to die. I chose to live."
"Weren't you scared? Did you lose consciousness?" I
asked.
Jerry continued, "The paramedics were great. They kept telling
me I was going to be fine. But when they wheeled me into the emergency
room and I saw the expressions on the faces of the doctors and
nurses, I got really scared. In their eyes, I read, 'He's a dead
man.'
"I knew I needed to take action."
"What did you do?" I asked.
"Well, there was a big, burly nurse shouting questions at
me," said Jerry. " She asked if I was allergic to anything.
'Yes,' I replied. The doctors and nurses stopped working as they
waited for my reply. I took a deep breathe and yelled, 'Bullets!'
Over their laughter, I told them. 'I am choosing to live. Operate
on me as if I am alive, not dead."
Jerry lived thanks to the skill of his doctors, but also because
of his amazing attitude. I learned from him that every day
we
have the choice to live fully. Attitude, after all, is everything.